Business Days are Monday - Friday We accept orders on our website 24/7. Order fulfillment takes place on our business days.

Orders are shipped out on Mondays, Wednesdays & Fridays Monday Shipping: Orders must be placed by 5:00 PM EST on Sundays Wednesday Shipping: Orders must be placed by 5:00 PM EST on Tuesdays Friday Shipping: Orders must be placed by 5:00 PM EST on Wednesdays

After your order is processed, delivery time is 2-5 Business Days. Once your order has shipped, tracking information will be sent to your email. Tracking information will ONLY be sent to the email address used at checkout.

Digital products are sent almost instantly to the email you provided at checkout. No physical item will be mailed. Once your order is complete, you will receive an order confirmation email that includes the "download" link to your item(s). Always check your spam folder just in case. If for any reason you do not receive your link, please email trkkcontact@gmail.com.

The short answer is "NO" PayPal is our preferred payment processor and you are NOT required to have a PayPal account to order. We accept Credit/Debit Card payments through PayPal. If you DO NOT have an account, you have the option to "Checkout with Credit/Debit Card" as a guest. PayPal accounts are FREE, if you choose to create one.

THIS INFORMATION IS FOR PENDING PAYPAL PAYMENTS ONLY: Orders are NOT secured until payment has been fully received, therefore, all items included in any pending orders are still available for other customers to purchase. While your payment is pending be assured that we do not have the funds. Once your payment is no longer pending we then receive the funds and start preparing your order. If the items in your order have been sold or are no longer available, we will send you an email to arrange replacement items of the same type/value and you will be provided a 2 business day timeframe to respond. If there is no response we will send a store credit to your email via online coupon and we will ship the item(s) that were secured within your order on our next shipping day. Pending PayPal payments could delay your order processing time.

We do not accept Returns or Exchanges. All Sales are Final.

Visit the ‘contact’ section of our website to fill out and submit a contact form. You can also click here to be directed to the contact page.

Please contact your local post office or visit the USPS website and submit a claim. The Rushh K Kollection is not responsible for any items that have been lost or damaged during shipping. If you have not received your order after 10 business days, please contact your local post office (USPS). For any issues with your order, contact us by submitting a detailed inquiry via email through the "Contact" page on our website. While we cannot guarantee a resolution, we will make every effort to resolve your issue.

Contact us as soon as possible. Please click here to visit the contact page of our website or send an email to trkkcontact@gmail.com and provide us with the correct shipping address. ADDRESSES CAN ONLY BE UPDATED IF YOUR ORDER HAS NOT SHIPPED and it is not guaranteed that we will have seen the email prior to shipping. In the event your package is returned to us due to an insufficient mailing address, there will be a $25.00 return fee that would need to be paid before re-shipment. WE WILL ONLY HOLD RETURNED ITEMS FOR 10 BUSINESS DAYS. IF THE NEW ADDRESS ISN'T PROVIDED TO US BY THE CUSTOMER WITHIN THAT TIMEFRAME, WE WILL DISREGARD THE ORDER & NO REFUND WILL BE ISSUED.